Term & Condition

Welcome to Indrive Nepal.  These Terms and Conditions govern your use of our website indrivenepal.com and our logistics services. By accessing or using our services, you agree to comply with these terms.

1. Services Offered

Indrive Nepal provides logistics and transportation services, including parcel delivery, freight management, and related services.

2. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when placing orders.
  • Ensure that shipments comply with applicable laws and regulations.
  • Not misuse our services for any fraudulent or illegal activity.

3. Booking and Payment

  • All service bookings must be made through our official website or authorized communication channels.
  • Payments must be made in full before shipment unless otherwise agreed.
  • We accept various payment methods as specified on our website.

4. Shipping and Delivery

  • Delivery times are estimates and may vary due to unforeseen circumstances.
  • We are not responsible for delays caused by natural disasters, customs clearance, or third-party logistics providers.
  • Customers must ensure accurate delivery details to avoid misdeliveries.

5. Cancellations and Refunds

  • Orders can be canceled before dispatch. Once dispatched, cancellation is not allowed.
  • Refunds are issued only in cases of service failure attributable to Indrive Nepal.

6. Prohibited Items

We do not transport:

  • Hazardous materials
  • Illegal substances
  • Perishable goods without proper packaging

Any attempt to ship prohibited items may result in legal action.

7. Limitation of Liability

  • Indrive Nepal is not liable for indirect, incidental, or consequential damages arising from service use.
  • Our maximum liability for any shipment is limited to the declared value of the goods or as stated in our insurance policy.

8. Privacy and Data Protection

We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

9. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on our website with an updated “Last Updated” date.

10. Contact Us

For inquiries regarding these Terms and Conditions, please contact us:

📍 Address: Baneshwor, Kathmandu, Nepal
📧 Email: nepaltravel1990@gmail.com
📞 Phone: 9841681722

By using our website and services, you acknowledge and agree to these Terms and Conditions.